MagIQtouch Wi-Fi FAQ's - My Seeley Wi-Fi smart App is not working



• Ensure you have a wi-fi connection and flight mode is OFF

• Make sure you are using the current version of the app

• Uninstall the app. Turn the phone completely off. Turn phone on again and reinstall the app.

• What is the exact error message (supply screenshot of the displayed error)

• What is the operating system IOS or Android

• What is the revision level of the operating system

• What is the FULL model number of the phone

• Was the phone purchased in Australia or from overseas