⚠️ Safety Notice – Gas Heating Products
This appliance must only be installed, commissioned, serviced and repaired by suitably qualified and licensed personnel.
Before commencing work, complete a task-specific risk assessment and ensure gas and electrical safety requirements, ventilation provisions, safe access, adequate service clearances and appropriate PPE have been considered. All work must comply with applicable regulations, standards and manufacturer requirements.
Particular care must be taken when working around gas systems, electrical components, combustion products, hot surfaces, moving parts, roof spaces, ceiling spaces and confined spaces.
Do not proceed if safe access, required clearances, ventilation requirements, confined space risks or appropriate safety controls cannot be achieved and maintained.
Safety takes priority over diagnosis, repairs, installation schedules and customer expectations. If the task cannot be completed safely, it must not proceed until the risks have been adequately controlled.
Fault code history can be accessed:
SETTINGS/SERVICE/GAS HEATER 01/7378 CONT/FAULT LOG
YouTube Video - MagIQtouch Heater Fault Log



- Remove heater top panel.
- Remove the screws securing the side/end panels that are to be
- Remove the side panels.
- Move the inner metal insulation panel to the side or end of the
- Secure the side panels in their required new positions and re-fit the
- Check that all panels are secure and screws are tight.
- IMPORTANT: Increase the diameter of the air inlet spigot and the
- IMPORTANT: The air inlet panel must be fitted to the side of the


