⚠️ Safety Notice – Gas Heating Products
This appliance must only be installed, commissioned, serviced and repaired by suitably qualified and licensed personnel.
Before commencing work, complete a task-specific risk assessment and ensure gas and electrical safety requirements, ventilation provisions, safe access, adequate service clearances and appropriate PPE have been considered. All work must comply with applicable regulations, standards and manufacturer requirements.
Particular care must be taken when working around gas systems, electrical components, combustion products, hot surfaces, moving parts, roof spaces, ceiling spaces and confined spaces.
Do not proceed if safe access, required clearances, ventilation requirements, confined space risks or appropriate safety controls cannot be achieved and maintained.
Safety takes priority over diagnosis, repairs, installation schedules and customer expectations. If the task cannot be completed safely, it must not proceed until the risks have been adequately controlled.
What FC30 means
FC30 indicates a mismatch between the heater control (ICS) and the connected system components.
This is typically a communication or configuration issue where the heater does not recognise the connected loom or controller correctly.
In simple terms:
The heater and connected components are not matching or not configured correctly.
Click to view YouTube Video FC30 Loom ID error
When this fault commonly occurs
FC30 is most commonly seen:
- After replacing an ICS PCBA
- After installing or swapping a MagiQtouch controller
- When connecting a different heater or loom
- After system changes without reconfiguration
- Poor connection of ID loom on ICS PCBA
Summary
FC30 is a configuration or communication mismatch fault.
It is most commonly caused by:
- ICS PCBA replacement without correct setup
- MagIQtouch configuration not matching the heater
- Incorrect loom or wiring connection
Focus on confirming:
- controller setup
- heater configuration
- wiring and loom connections
before replacing any parts.
Fault code history can be accessed:
SETTINGS/SERVICE/GAS HEATER 01/7378 CONT/FAULT LOG
Click to View YouTube Video - MagIQtouch Heater Fault Log
- IMPORTANT - Before replacing the loom check the link is fitted into the plug securely and making a good connection.
