⚠️ Customer Safety Notice
This article contains general information intended for homeowners and occupants. Installation, servicing, repairs, electrical work, gas work and refrigerant-related work must only be carried out by appropriately qualified and licensed personnel.
Before performing any checks or maintenance, ensure the equipment is switched off and safe to access. Do not remove covers, enter roof or ceiling spaces, work at heights or attempt repairs unless you are qualified to do so.
If in doubt, contact an authorised service agent or licensed tradesperson. Safety must always take priority.
Customer Option for Bushfire Prone Areas
This option allows the pump to run continuously without the fan, which can be a requirement in bushfire-prone areas. The pad flush feature will turn off the cooler fan and run the pump for one of the following durations: 2 minutes, 15 minutes, 1 hour, or continuously.
Pad Flush Option for Service Technicians
This feature allows service technicians to flush new pads by running water through them without the fan. This helps eliminate any initial unpleasant odors from the new pads. Technicians can use the pad flush option for a specified period before performing a manual drain.
