EWPE Wi‑Fi Setup Guide – Braemar KGHA Dominator System (Reverse Cycle Hybrid Air Conditioner)

Zone Control: LE60

Wi‑Fi Module: ME31‑00/C13

Mobile App: EWPE Smart (EWP)

YouTube Video Reference: EWPE App Setup for Dominator KGHA LE60 Zone Kit

This video shows the required components, how to connect them, and how to perform EWPE setup.  


Purpose

This guide provides technicians, installers, and support agents with clear, step‑by‑step instructions to connect a Braemar KGHA Dominator Reverse Cycle Hybrid System to the EWPE Smart app using the LE60 Zone Kit.

It also includes fixes for the most common connection fault:

SD10 – “Failed to connect to device.”


Required Components

From the KGHA Wi‑Fi installation overview video:

  • Braemar KGHA Dominator Indoor Unit
  • LE60 Zone Control Kit
    • LE60 Master Controller
    • RF Zone Remotes
  • ME31‑00/C13 Wi‑Fi Interface Module
  • EWPE Smart App (EWP)
  • Compatible 2.4 GHz Wi‑Fi network

Before You Begin

  1. All LE60 zones must be configured according to the installation manual.
  2. RF remotes must be addressed to their correct zones.
  3. Wi‑Fi module must be connected to the correct LE60 PCB port (KGHA connection is different to KGHV – see below).
  4. Ensure the phone is on 2.4 GHz, not 5 GHz.
  5. Begin setup within 4 minutes of resetting the Wi‑Fi module (flashing icon).

LE60 Wi‑Fi Module Connection – KGHA Version

KGHA units use a different control PCB layout than KGHV models.
For KGHA:

  • The ME31‑00/C13 plugs into the dedicated Wi‑Fi / Comms Port on the zone module side of the LE60 board.
  • DO NOT connect to the damper control ports or the RF receiver port.
  • When correctly installed:
    • Power LED on module = ON
    • Wi‑Fi LED flashes after reset

Refer to the video for KGHA specific connector orientation: ✔ https://youtu.be/9GC75WOiY7k


Step‑by‑Step Setup


1. Install & Register EWPE Smart App

  1. Open EWPE Smart.
  2. Tap AgreeRegister.
  3. Choose Australia → Save → OK.
  4. Enter username + email + password.
    • Password must be ≥10 chars with a number or special character.
  5. Tick the software agreement.
  6. Tap Get Code → enter the email verification code.

2. Reset the Wi‑Fi Module on the LE60

  1. In the app:
    + → Zone Controller (do NOT press Next yet).
  2. On the LE60 controller:
    Function → Page Down → Reset Wi‑Fi → Confirm
  3. Wait for the Wi‑Fi icon to flash on the LE60 display.
  4. In the app:
    Tick the checkbox → Next.

3. Connect to the Device Hotspot (GR‑Z Control)

  1. App prompts you to join the device hotspot.
  2. Choose “GR‑Z Control” from the Wi‑Fi list.
  3. If not shown:
    • Tap Choose Other Wi‑Fi
    • Wait 30–120 seconds after reset
  4. Your phone may ask for permission → Connect only this time

Do NOT select your home Wi‑Fi yet.
The controller hotspot must be connected first.


4. Enter Your Home Wi‑Fi Details

  1. Select your 2.4 GHz SSID.
  2. Enter the Wi‑Fi password accurately.
  3. Confirm the mobile phone is on the same 2.4 GHz SSID.
  4. Tap Done when the app completes device binding.

If the setup fails or SD10 appears, go to Troubleshooting.


Troubleshooting


Most Common Cause — Band Steering

Many routers combine 2.4 GHz + 5 GHz under one name.
This causes:

  • Hotspot pairing failure
  • SD10 error
  • Device failing to come online

Fix:

  • Temporarily disable band steering
  • OR rename SSIDs (Home_2.4G and Home_5G)
  • OR turn off 5 GHz during pairing

SD10 – “Failed to connect to device (SD10)”

What SD10 Means:
The app cannot verify that the LE60 zone controller has come online after receiving Wi‑Fi credentials.

SD10 Fix Checklist

✔ Phone on 2.4 GHz, not 5 GHz
✔ Re‑enter Wi‑Fi password (typos are very common)
✔ SSID must avoid special characters
✔ Password ≤16 characters
✔ Router within 10 m of indoor unit
✔ Module inserted in correct KGHA port

Router Settings to Check

  • AP Isolation / Privacy Mode: OFF
  • MAC Filtering: OFF
  • WMM: ON
  • Encryption:
    • WPA2‑PSK
    • or WPA/WPA2 Mixed
      (Wi‑Fi 6 routers sometimes fail on WPA3‑only modes)

Mobile Hotspot Diagnostic Test

This identifies router configuration issues.

  1. Phone A → Create 2.4 GHz hotspot
  2. Phone B → Connect to Phone A hotspot
  3. Perform EWPE setup again

If it works → Home router is the issue
If it fails → Module or phone problem


Bluetooth‑Assisted Setup

If the app asks for Bluetooth:

  • Turn on Bluetooth
  • Allow location permission
  • Keep phone close to LE60

Additional Known Causes

  • Wrong or loose Wi‑Fi module
  • Not joining “GR‑Z Control”
  • Wi‑Fi reset not completed (no flashing icon)
  • Router DHCP full (home networks with >100 devices)
  • Using 5 GHz during setup

EWPE Error Code Quick Reference

Error CodeMeaningFix
SD03App attempting device hotspot connectionReset Wi‑Fi, check for GR‑Z Control
SD06Device responding to appChange encryption to WPA2‑PSK / WPA‑Mixed
SD10Device not online after bindingRun SD10 checklist
ZD03Router info receivedEnsure router broadcast is enabled
LY01 / LY08Bluetooth steps requiredEnable BT + permissions

Cross‑Reference Materials

(Technicians can access these via Seeley partner portals)


LE60 Zone Controller Owner's Manual: Seeley International Pty Ltd


Zone Control Installation Manual - Braemar - Zone Control - LE60-13GH02-E including ME31-00/C13 Wi-Fi Installation Manual: Seeley International Pty Ltd


EWPE Wi-Fi App – Troubleshooting and Setup Guide: Seeley International Pty Ltd  


Video Reference

EWPE app setup Dominator KGHA With LE60 Zone Kit – SI Tech Support


YouTube Video Reference: EWPE App Setup for Dominator KGHA LE60 Zone Kit

This video shows the required components, how to connect them, and how to perform EWPE setup.