Combustion Fan Testing & Identification Guide

(Simple Field Guide for Service Technicians)


⚠️ Safety Notice – Gas Ducted Heaters (Servicing)

This appliance must only be serviced by suitably qualified and licensed personnel.

Before commencing servicing or fault diagnosis, ensure electrical and gas supplies are safely isolated where required, a task-specific risk assessment has been completed, and appropriate PPE is worn. Particular care must be taken when working around live electrical components, gas systems, hot surfaces and moving parts.

If the work cannot be completed safely, stop work and rectify the hazard before proceeding.


Safety takes priority over diagnosis, installation timeframes and customer expectations. If the task cannot be completed safely, it must not proceed until the risks have been adequately controlled.


Purpose

  • Test if a combustion fan is faulty
  • Identify the correct replacement fan
  • Avoid confusion with multiple fan versions

1. Identify the Fan Type First 

Before testing or ordering parts, confirm what type of fan you have:

230V AC Fan

  • Used in Single Stage and Two‑Stage units
  • Standard wiring (no control pins)

24V DC Fan

  • Used in Modulating units
  • Has multi‑pin plug (low voltage control)

Quick rule:

  • Big plug with pins → 24V DC (Modulating)
  • Standard 240V wiring → 230V AC

2. Combustion Fan Testing


A. 230V AC Fan (Single & Two‑Stage)

Test Steps

  1. Start a call for heat

  2. Wait approx. 10 seconds

  3. Measure voltage at fan terminals

    • ✅ Expected: 230 Vac
  4. Isolate power and check resistance

    • ✅ Expected: 40–44 Ω

Results

ResultAction
No voltageCheck PCB / wiring
Voltage OK + fan NOT runningReplace fan
Resistance outside 40–44 ΩReplace fan

B. 24V DC Fan (Modulating)

Test Steps

  1. Check supply voltage

    • ✅ Pins 1–5 = 24V DC
  2. Check control signal during startup

    • ✅ Pins 4–5 > 10V DC

Results

ResultAction
No 24V supplyCheck wiring / PCB
Supply OK but no control voltageCheck PCB / controls
Voltages correct + fan NOT runningReplace fan

⚠️ 3. Two‑Stage Only – Resistor Check

Two‑stage systems use a combustion fan resistor.

Test

  • Isolate and check resistance

Correct Values

Part NumberResistance
621791720 Ω
611570500 Ω

Result

ConditionAction
Open circuit❌ Replace resistor

4. Quick Fan Identification 

Step 1 – Confirm System Type

System TypeFan Type
Single Stage230V fan
Two Stage230V fan (+ resistor)
Modulating24V DC fan


Step 2 – Use This Rule

If replacing:

  • Same type (230V or 24V) MUST match
  • Same size/style (small vs large housing)
  • Cross-check part number where possible

Step 3 – If Unsure

Use ONE of these:

  • Match physically (best field method)
  • Check unit model / serial


Pt# 620510


Pt# 638379


Pt# 642963


Pt# 621517


Pt# 638416 


Pt# 642970


Pt# 641621


Pt# 642987


Pt# 641638


Combustion Fan Identification


Non‑Condensing (230V – Single & Two‑Stage)

Part NumberStandard Description
620510Combustion Fan Assembly – 230V – Complete (incl. suction fitting) – suits 3 & 4 star heaters – Pre Serial No. T10050225
638379Combustion Fan Assembly – Small – 230V – Galvanised lid – non‑condensing single & two‑stage heaters – From Serial No. T10050225(also used on some large units between T10071675 and T13031830)
642963Combustion Fan Assembly – Large – 230V – Galvanised lid – non‑condensing single & two‑stage heaters – From Serial No. T13031831 onward

Condensing (230V – Two‑Stage Only)

Part NumberStandard Description
638416Combustion Fan Assembly – Small – 230V – Stainless steel lid – condensing two‑stage heaters – From Serial No. T10070316 (to T13031830 changeover)
642970Combustion Fan Assembly – Large – 230V – Stainless steel lid – condensing two‑stage heaters – From Serial No. T13031831 onward

5 Star / Legacy Transition Fans

Part NumberStandard Description
621517Combustion Fan Assembly – 230V – power coated housing – suits 5 star heaters – legacy replacement – Pre Serial No. T10070316

Modulating (24V DC Fans)

Part NumberStandard Description
641638Combustion Fan Assembly – Small – 24V DC – Stainless steel lid – modulating heaters
641621⚠️ Combustion Fan Assembly – 24V DC – modulating heaters 
642987⚠️ Combustion Fan Assembly – 24V DC – modulating heaters 


5. Field Tips

  • Always test before replacing
  • Most failures = fan not starting with correct voltage present
  • Don’t overcomplicate:
    • Voltage + no run = bad fan
  • Take a photo of the fan before leaving site (incase needed for identification)

Technician Takeaway

  • Identify fan type first (230V or 24V)
  • Confirm voltage is correct
  • If fan doesn’t run → Replace it
  • Two‑stage only → check resistor