⚠️ Safety Notice – Gas Heating Products
This appliance must only be installed, commissioned, serviced and repaired by suitably qualified and licensed personnel.
Before commencing work, complete a task-specific risk assessment and ensure gas and electrical safety requirements, ventilation provisions, safe access, adequate service clearances and appropriate PPE have been considered. All work must comply with applicable regulations, standards and manufacturer requirements.
Particular care must be taken when working around gas systems, electrical components, combustion products, hot surfaces, moving parts, roof spaces, ceiling spaces and confined spaces.
Do not proceed if safe access, required clearances, ventilation requirements, confined space risks or appropriate safety controls cannot be achieved and maintained.
Safety takes priority over diagnosis, repairs, installation schedules and customer expectations. If the task cannot be completed safely, it must not proceed until the risks have been adequately controlled.
What FC7 means
FC7 indicates the heater has attempted ignition but no flame was detected.
The unit will shut down for safety if a flame signal is not confirmed.
Summary
FC7 is an ignition failure fault.
The heater has started its ignition sequence but no valid flame was detected.
In most cases, the fault is related to gas supply, ignition, flame sensing, burner condition, or another issue preventing normal ignition.
Common symptoms
You may see one or more of the following:
- Heater not starting
- Igniter operates but burner does not light
- Heater attempts ignition then shuts down
- Repeated ignition attempts (lockout)
- FC7 displayed on controller or in fault history
Fault code history can be accessed using a MagIQtouch controller:
SETTINGS/SERVICE/GAS HEATER 01/7378 CONT/FAULT LOG
YouTube Video - MagIQtouch Heater Fault Log
Related articles
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- TQ component testing information - Braemar TQ Gas Heater Component Testing & Fault Diagnosis TQ Service Guide 2023 (644066M): Seeley International Pty Ltd
Click here to play video : - MagIQtouch service operating screen ducted gas heater
- Check flames travel freely across all burners at ignition
- Check burner slots are aligned
- Check cross-lighting slots on burners for obstructions - clean/clear is required
Kit Pt# 651800 - replaces sparker and sensor in non-condensing heaters (metal flues and no drains)
